About us

Korex.it was created with a clear goal: to offer selected consumer electronics, supported by a supply chain based on official Italian and European distributors, and a customer service that is clear, organized, and reliable.

Consumer electronics Official IT/EU distributors Dropshipping Delivery 3–5 business days

Timeframes are calculated from the receipt of payment. Any exceptions (e.g., availability, remote areas, islands) are shown on the product page and/or in order-related communications.

Customer support
For information about products, orders, shipping, returns, and warranty:
tel. 0836.305017 cell.: 3388336780 info@korex.it
Korex.it is managed by AXENTIS S.R.L. – Via Palermo 15, 73013 Galatina (LE) Fraz. Collemeto, Italy – VAT/Tax Code 05453960758.
Mission
What we do and why
How we work
Process, timeframes, and tracking
Values
Transparency and reliability
FAQ
Quick answers to common questions

Our mission

We operate in consumer electronics with a practical approach: curated selection, clear sales conditions, and timely updates throughout every order stage. Our goal is to make purchasing simple and informed, supported by reachable and responsible customer care.

Range and quality
We offer consumer electronics with attention to specifications, compatibility, and supply-chain reliability.
Clear information
We prioritize transparent communication: timeframes, availability, order handling, and support are presented in a clear way.
At a glance
  • Focus: consumer electronics
  • Channel: eCommerce with dropshipping operations
  • Sourcing: official Italian and European distributors
  • Delivery: 3–5 business days from payment received
  • Support: info@korex.it

How we work

To ensure efficiency and fast delivery, we handle orders via dropshipping: items are assigned to our logistics partners (official distributors) and shipped directly to the customer’s address.

  1. Order confirmation and payment: the order enters processing after payment is received.
  2. Preparation and handover to the carrier: the distributor prepares the order and hands it to the carrier.
  3. Tracking: when available, we send tracking by email and it may be visible in your account area.
  4. Delivery: usually within 3–5 business days from payment received, unless exceptions apply.
Shipping timeframes
Processing and delivery usually take place within 3–5 business days from payment received.
In certain cases (e.g., temporary availability issues, seasonal peaks, remote areas or islands), timeframes may vary. Updated information is shown on the product page and/or communicated by email.

Our values

Transparency
We provide clear and realistic guidance: conditions, timeframes, and procedures are explained in an understandable way.
Reliability
We work with official Italian and European distributors for a structured order and shipping process.
Customer care
We focus on timely updates and a dedicated support channel, with organized and traceable responses.
Responsibility
We operate with attention to accurate information and orderly post-sales request handling.

Frequently asked questions

Does Korex.it ship directly?
Korex.it handles orders via dropshipping: shipments may be sent directly from the official distributor to the end customer to optimize timeframes and availability.
How long will it take to receive my order?
Delivery usually takes place within 3–5 business days from payment received. Any exceptions are shown on the product page or communicated by email.
How can I contact customer support?
You can contact us at info@korex.it. We provide traceable guidance for orders, shipping, returns, and warranty.
Company details
AXENTIS S.R.L. – VAT/Tax Code 05453960758
Via Palermo 15, 73013 Galatina (LE) Fraz. Collemeto, Italy