The customer may exercise the right of withdrawal in the cases and within the terms provided by the sales conditions applicable on the site, except for any exclusions required by law or by the nature of the purchased product.

For proper return handling, the product must be sent back in accordance with our policies, complete with any accessories, supplied items and original packaging where applicable.

Processing and delivery times may vary depending on product availability, supplier logistics and final destination.

Tracking updates are communicated as soon as they are made available by the courier or shipping system.

Personal data provided during browsing, registration or purchase are processed in compliance with current regulations and used exclusively for purposes related to order management, customer support and legal obligations.

Full information regarding the processing of personal data is available in the site's information pages.

Payments available on the site are handled through secure and protected systems. The availability of payment methods may vary depending on the product, amount or order destination.

In case of administrative checks or automatic controls, order processing may require additional time.

For information about orders, shipping, availability, payments or after-sales support, you can contact our customer service through the dedicated page.

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